Support
On-demand resources, our product experts, and your local account team are always there to help you get answers to questions when you need them.
We’re always here to SUPPORT
You know the dynamic needs of your business, so you deserve a partner that can support you – through every event, every game and every show.
Dedicated Account Team
Every Ticketmaster client has their own dedicated account team. Each team includes an account lead, an operations specialist and more.
Flexible Training Options
Sign-up for a live, expert led training session or listen back to a recording. There is no limit to the amount of trainings you can take.
Commonly asked new Client questions
What can I expect in terms of client support and response time from Ticketmaster?
At Ticketmaster you don’t have to wait. Every client has a dedicated Client Manager who will attend to your requests and needs from the day of on sale till the event day.
What types of clients does Ticketmaster support? Can Ticketmaster cater to businesses like mine?
Ticketmaster and its subsidiaries have solutions for every event that needs a ticket – regardless of size and/or genre. Our clients range from small music clubs, to historical performing arts theaters to global sports leagues and everything in between.
Is your system PCI Compliant and P2PE certified?
Yes. We take compliance very seriously.
What technologies does Ticketmaster use to support my ticketing needs?
Through powerful core ticketing platforms and flexible SDKs, APIs and integrations with partners, we’re able to meet the unique needs of all event organizers.
