Meet Our Team
With Ticketmaster, you gain more than a platform—you gain a true partner invested in your success. Our global and local teams combine deep industry expertise with a commitment to service, offering dedicated support that understands your unique needs. From system stability and advanced security and fraud prevention to innovative solutions and data-driven marketing, our people work tirelessly to ensure your events succeed from on-sale to showtime.
GLOBAL Leadership
Saumil Mehta
Global President
Saumil Mehta became the Global President of Ticketmaster in 2025, tasked with driving the company’s business evolution and shaping the future of the fan experience for live events. Drawing on his executive leadership in scaling trusted global technology and commerce, he is leveraging innovative solutions, including AI implementations, to create seamless connections between fans, artists, and the world’s best live entertainment.
Michael Wichser
Chief Operating Officer
Michael guides the company’s strategic vision and ensures alignment with critical operational objectives, overseeing areas including strategic initiatives and investments, finance, fan support, and human resources. He focuses on setting and delivering consistently high standards of excellence, positioning Ticketmaster to stay ahead in the competitive ticketing landscape.
Jim Kotsonis
Regional Vice President, APAC
With a 22-year tenure at Ticketmaster, Jim is an influential and trusted figure. His role involves taking overall responsibility for the Asia Pacific region and working with all the Managing Directors in each local Asia Pacific market to ensure all operations across the region run smoothly. Jim first joined Ticketmaster as a Financial Controller before becoming Finance and Operations Director, which led to his current role.
LOCAL Leadership
Shawn Quek
Managing Director, Singapore
With over 20 years of experience in the field, Shawn is a well known ticketing professional who brings a wealth of knowledge to his role as Managing Director of Singapore.
In his role, he oversees strategy, partnership and ticketing solutions, ensuring a memorable experience for clients and fans in the Singapore market.
Shawn first joined Ticketmaster Singapore as the General Manager, before becoming Managing Director in 2023.
Join our team
We’re powering the products and solutions that transform the way fans access live entertainment. Join our team of experts today.
More about us
Our Story
Uncover how Ticketmaster Enterprise has stayed at the forefront of innovation and evolved the entertainment industry.
Our Clients
Meet the incredible teams we work with around the globe to make our solutions the best they can be for you and your business.
Our Solutions
Learn more about what we can do together and how we have your back at the box office and beyond.
